Shipping policy
At Olive Oil Flights, we are committed to ensuring that your order arrives in a timely manner and with the utmost care. Below, you’ll find all the important information about our shipping process.
Processing Time
- All orders are processed within 1-2 business days after payment is received.
- Orders are not processed on weekends or holidays. Please note that this may lead to slight delays during high-volume periods such as holidays.
- You will receive an email notification once your order has been shipped, along with tracking information.
Shipping Methods & Delivery Times
We offer the following shipping methods for all orders within the United States:
-
Standard Shipping:
Estimated Delivery Time: 5-7 business days
Cost: $4.99
(Free standard shipping on orders over $50) -
Expedited Shipping:
Estimated Delivery Time: 2-3 business days
Cost: $9.99 -
Overnight Shipping:
Estimated Delivery Time: 1 business day
Cost: $24.99
Note: Delivery times may vary based on your location and the carrier. Weather and other external factors may cause delays.
Shipping Locations
We currently only ship within the United States. We do not offer international shipping at this time. However, we are looking into expanding our shipping options in the future.
Order Tracking
Once your order has shipped, you will receive a tracking number via email. You can use this tracking number to monitor the progress of your shipment. Please allow up to 24 hours for tracking information to update after your package has been dispatched.
Shipping Charges
Shipping charges are calculated at checkout based on the shipping method you choose and your delivery location. We offer free standard shipping on orders over $50.
Damaged or Lost Items
While we strive to package your products securely, if your order arrives damaged or is lost in transit, please contact us at claudia@livelikeagoddess.com. We will assist you in resolving the issue promptly.
Returns & Exchanges
For information on our return policy. Items that are damaged during shipping may be eligible for a return or exchange.
Customer Support
If you have any questions or concerns regarding shipping, please don’t hesitate to reach out to us at claudia@livelikeagoddess.com. Our customer service team is happy to assist you.